Frequently Asked Questions

Everything you need to know about orders, shipping, and products.

Shipping usually takes 3–7 business days depending on your location.
Yes, we offer free shipping on selected orders and promotions.
You will receive a tracking number via email once your order is shipped.
You can return items within 14 days of delivery if unused and in original condition.
Yes, exchanges are available for size or style subject to availability.
Yes, most styles are true to size. We recommend checking the size guide.
We accept Visa, Mastercard, PayPal, and other secure payment methods.
Our products are made with trusted manufacturing partners focused on quality.
Yes, we ship to selected international regions.
You can contact us at support@tradenticllc.com or call +1 (786) 289-9205.
Orders can be cancelled before they are processed and shipped.
Yes, popular items are often restocked. Subscribe for updates.
Yes, our sandals are designed for all-day comfort and support.
Refer to our size guide page for accurate foot measurements.
Yes, all transactions are encrypted and fully secure.